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Locations & Hours


Please allow 24 business hours before receiving a response when sending an email to contact us. If you require an immediate response please call our Customer Resource Center at the phone numbers listed below.


Toll-Free: 1-877-813-3282

Hometown Line Phone Banking

Nelson Co Area: 1-502-337-6235
Lawrenceburg Area: 1-502-839-2038
Nicholasville Area: 1-859-629-6075

ATM/Debit Card Customer Service

  • For customer service or to report your TCBT Mastercard Debit Card lost or stolen, contact the Customer Resource Center at (502) 348-3911 or toll free at 1-877-813-3282.

  • To report your TCBT Mastercard Debit Card lost or stolen after regular business hours, call 1-800-500-1044.

Credit Card Customer Service

  • For credit card customer service or to report your TCM Visa CREDIT card lost or stolen, call 1-800-883-0131.


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